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I make complex programmes clear and engaging

I work with internal teams on technology and transformation programmes to make change clearer, more relevant, and easier to adopt

...because people don’t adopt what they don’t understand.

Let’s make your programme easier to understand and adopt

Why change communications don’t always land

Even with the best plans and intentions, change communication doesn’t always connect in the way it should:

  • There’s too much information – people are given lots of detail, but it’s not always clear what actually matters. So instead of clarity, it creates confusion.
  • It doesn’t feel relevant – updates are shared, but people are left wondering: “What does this mean for me?”
  • It’s not clear what to do next – even when people understand the change, they’re not always sure how to act on it,

That’s where clear, practical communication makes all the difference.

What I deliver

Change is coming! Are you ready?

For 15 years, I’ve been helping businesses change their ways of working. I:

  • Create and deliver communications strategies aligned to business goals 
  • Deliver measurable results on internal communications and business change
  • Translate themes into crisp, meaningful and attractive communications materials
  • Create visual newsletters, infographics, quick guides, talking points and slide decks
  • Create leadership video updates, spotlight videos and success stories
  • Leverage formal and informal channels to maintain the programme momentum
  • Have strong writing, editing and storytelling skills
  • Started my career as a finance journalist

Change communications planning

I design and deliver audience-focused communication that helps your programme land with people — not just exist on slides.

I take the time to understand your business case, programme roadmap, and key milestones. From there, I shape clear, consistent messaging that answers three simple questions:

  • What’s changing?
  • Why does it matter?
  • What do people need to do?

This creates a strong foundation for communication that builds understanding, supports engagement, and drives adoption.

Change communications assets

I create clear, practical communications that help people understand change and take action.

This includes:

  • Infographics that simplify complex updates and highlight progress
  • Newsletters that bring your programme story to life
  • Visual case studies that show what success looks like
  • User guides, self-help videos and starter packs to support new ways of working
  • Slide decks, FAQs and intranet content that colleagues can actually follow

Everything is designed to make change easier to understand and act on.

Programme updates and newsletters

I create clear, engaging updates that keep your programme visible and relevant.

These typically include:

  • Leadership updates (including video) to reinforce direction and purpose
  • Workstream highlights to show progress and momentum
  • Clear, consistent key messages across the programme
  • Success stories that bring the change to life
  • Practical guidance to help teams get up to speed

The goal isn’t just to share updates, but to help people stay informed, engaged, and ready to act.

Video and visual storytelling

Sometimes the simplest way to communicate change is to show it.

I create clear, engaging video content that helps people understand what’s changing and what it means for them.

This includes:

  • Leadership video updates to reinforce purpose and direction
  • Short explainer videos to simplify complex topics
  • Self-help videos to guide people through new systems and processes

From shaping the message to recording and editing, I make sure your videos feel natural, relevant, and easy to follow.

Engagement and adoption support

Communication doesn’t stop at sending messages — it’s about creating space for people to engage with the change.

I support this by:

  • Reviewing and refining messaging for clarity and consistency
  • Creating channels where colleagues can ask questions and share feedback
  • Supporting internal platforms (Teams, Workplace, Viva Engage) to drive engagement
  • Helping build and manage communities (e.g. super users, change champions)
  • Tracking engagement and identifying what’s working

This helps move communications from one-way updates to meaningful engagement — which is where real adoption happens.

What I deliver

Change is coming! Are you ready?

What I deliver

Change is coming! Are you ready?